We work with world class companies in virtually every segment of the Restaurant, Cruise, and Hospitality industries
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Other Support ServicesWhen you select CrunchTime! as your enterprise application, you are partnering with a company that will stand behind you every step of the way.Our staff has years of food & beverage experience, so we understand the challenges and time pressures faced by our customers. Some members of your staff may have never worked with a computer before. We will work hard to ensure that every member of your staff is trained and understands how to use the software. We consider user training to be an ongoing process. Once the system has been implemented, CrunchTime! offers many types of support to ensure your continued success: User Manuals Manuals are available in Adobe PDF format, for easy distribution and access. These indexed manuals provide clear, detailed information and instruction, and are a valuable reference tool for all of your users. Online Help Detailed software Help is embedded in each application. Enterprise Manager’s Help system includes powerful search features to help you find the information you need. Net-Chef’s online Help is context-sensitive, bringing you directly to information about the Net-Chef feature you are using. Net-Chef also includes a "Getting Started Guide" to provide a quick introduction to the application for first time users. Upgrade Information CrunchTime! will always keep you informed of the latest upgrades and changes to the applications. Upgrades will be communicated to you through Release Notes explaining the new features. If you choose to upgrade, you will be given the option of scheduling additional user training, either in person or online. The CrunchTime! Help Desk Users can phone, fax or e-mail the CrunchTime! Help Desk for help from our Support Specialists – experts on each of the CrunchTime! products. |