Why CrunchTime

Why CrunchTime!?

Hospitality Expertise:

  • First to introduce a web-based restaurant back office solution
  • A single focus on the food service industry
  • Leadership and client services teams that passionately understand your challenges.

Dedication to Our Customers:

  • Highest customer retention rates in the industry.
  • A proven bullet-proof implementation and rollout methodology.
  • Customers play an integral role in defining our products and services
  • CrunchTime!’s client service team has won numerous awards including the prestigious Stevie Award for Customer Service Excellence which demonstrates our deep level of commitment to your success.

Globally Scalable:

  • Our solution scales globally across languages, currencies, and date formats to centralize and consolidate your business.
  • Our global presence spans over 100 countries, 17 time zones, and 50 currencies.
  • Our customizable language library allows users to log on using the most comfortable (currently in English, Spanish, Russian, traditional Chinese, and Mandarin Chinese).
  • Rollout constraints are eliminated and upgrades are simplified with our highly configurable web-based architecture.
  • CrunchTime! is engineered for high performance, maximum security, connectivity resilience, and minimal training.

Software as a Service (SaaS) Model:

  • CrunchTime!’s centrally hosted information repository provides real-time information that aligns your enterprise around ‘one version of the truth’.
  • Our pay-as-you-go model reduces your upfront investment and lowers your cost of ownership.
  • We do not require that software components be installed on your computers.
  • CrunchTime!’s SaaS model takes all the heavy lifting off your IT team and leverages our SAS70 compliant hosting environments.
  • We ensure business continuity through multiple layers of failover from our highly redundant infrastructure to the user interface.
  • CrunchTime! is designed for high transaction traffic, large volumes of data, real-time reporting, and deep-dive analysis – all simultaneously.

Data Security and Compliance:

  • CrunchTime! enforces stringent processes and controls to ensure data security and integrity across your enterprise.
  • We achieve SAS70 Type II certification annually to enable you to comply with SOX and other regulatory requirements.
  • Perpetual audit trails are created for business-critical data exchanges.
  • Our SAS70 compliant Tier 3 hosting environments enforce industry leading security methods.
  • CrunchTime! replaces multiple data sources with one single information repository that governs individual data access across your entire organization.

A Single Platform Architecture:

  • Manage food, labor, inventory, supply chain, and enterprise reporting on one centralized platform.
  • Create a single portal where your Operations, HR, Purchasing, R&D, Accounting, IT and Finance teams can collaborate in real-time.
  • CrunchTime!’s single point of entry helps you increase operational efficiencies, eliminate redundant systems, and reduce manual errors.
  • CrunchTime! seamlessly integrates to all your business systems – Accounting, Payroll and POS.
  • Gain a holistic view of your enterprise in real-time with CrunchTime!’s comprehensive business platform.

Easy to Use Functionality that Empowers Employees:

  • Robust and reliable functionality designed for minimal computer skills.
  • Simplified interface reduces time-consuming tasks and eliminates human errors.
  • Personalized dashboards and metrics keep your operators focused on top priorities.

Standardization through Centralization:

  • Centrally define operational standards and configurations to ensure that best practices are enforced company-wide.
  • Reduce variability in operational execution, guest experience and performance by creating a blueprint for your brand.
  • Ensure that standards are upheld throughout corporate, franchise and global locations.

Reduce Costs Associated with Managing Multiple Systems

  • CrunchTime! provides one fully integrated enterprise business platform that allows you to replace disparate systems and reduce the costs associated with multi-system integration and maintenance.
  • CrunchTime!’s comprehensive enterprise platform allows you to eliminate multiple procurement, labor, performance management, supply chain, data warehouse and reporting systems.

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Case Study

Bubba Gump Cuts Costs with Enterprise Business Platform

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CrunchTime!’s solution was developed by restaurant people for restaurant people. They have been an important business partner for 10 years.”

-Larry Reinstein, CEO