We’re only about two weeks into 2019 so there’s still plenty of time to set New Years resolutions for your restaurant this year. By using these as a guideline to set goals for your brand, you can make 2019 your…
New Years resolutions for restaurants (part 1)
It’s a new year and you’re excited to improve your restaurant brand in 2019. The question is, how will you do it? What changes can you make to your restaurant operations that will help achieve the results you want this…
Overcoming franchise challenges to achieve your restaurant growth goals
Tensions between franchisees and franchisors at certain brands seem to be escalating. Franchising can be a certain path towards hitting your restaurant growth goals. However, growing your number of locations through franchising presents a number of challenges. Maintaining brand consistency…
How back-office restaurant software enhances the guest experience
Restaurant management software’s role in connecting back of house operations with front of house guest experiences is bigger than you might think. When you think about restaurant software for the guest experience, you think about customer engagement tools. Online ordering…
How to manage holiday scheduling (and other operational challenges) this season
Scheduling, erratic sales forecasts, and changing consumer preferences are among the many challenges restaurants face this time of year. Holiday scheduling is a major challenge for restaurants, which is something I’ve witnessed first-hand. Have you ever visited a restaurant that’s half…
Is your restaurant investing in the employee experience?
Technology designed to enrich the guest experience is great, so shouldn’t restaurants take the same approach with the employee experience? When most businesses connect the dots between technology investments and experience, the focus is primarily on the customer. They ask,…
Sporting events, labor, and the importance of earned hours
Sports can dramatically sway restaurant traffic, which is why earned hours are so important. CrunchTime doesn’t just understand the importance of earned hours because of its function within our labor management platform. Our employees see opportunities to put it into…
What the election results mean for restaurant labor laws
The mid-term election results will have a significant impact on the industry, particularly regarding restaurant labor laws. Restaurants in Missouri and Arkansas will soon pay minimum wage employees more money. Voters in Missouri elected to increase minimum wage from $7.85…
How do your restaurant operations factor into strategic changes?
When desperate times call for desperate measures, how do your restaurant operations adapt? Dunkin’ Brands understands the importance of speed of service as well as any restaurant. It also has seen espresso drinks grow in popularity at some of its trendy…
What the off-premise trend means for your restaurant’s back office
The off-premise sales trend will impact your restaurant’s labor and inventory back office operations. How are you reacting to the off-premise shift? Earlier this month, Subway jumped on the off-premise bandwagon by announcing that 9,000 of its stores are going…