Customer Testimonials

Implementing enterprise restaurant management software is a big job, and it touches almost everyone in a company.

Choose a smart and responsible team leader who can drive the process internally. As the saying goes, “If it’s everyone’s job, it’s no one’s job, and it won’t get done.” Your team leader should have a dedicated crew, budget and a go-to executive sponsor that can be tapped for additional help if needed.

Here are some customer testimonials from some industry veterans about their CrunchTime experience:


Now, we can see on a shift-by-shift, day-by-day, week-by-week, month-by-month basis how much product we’re using and cross it with how much we’re ordering and determine any kind of impact points that we might encounter. Our above-store users and multi-unit operators, the have the ability to drill down and identify which stores are really winning and which stores have operational challenges or concerns.

– Labor and Inventory Systems Manager, Zaxby’s

We have better stock on-hand dollar amounts, we see better inventory variances on our products. CrunchTime has been a great partner for us. They are very communicative, talking with us each week, keeping track of what we need and how we can resolve it. And just making sure that we’re getting the best out of the program that we can.

– Systems Administration Manager, Zaxby’s



We’ve found that we’ve been able to shave significant dollar amounts on inventory and labor costs.

Smarter decisions product-wise, inventory-wise, using ideal hours, we’re able to create tighter schedules and use less hours than we would have if we were just doing schedules manually.

The resources that CrunchTime’s provided us, whether it be from a technical standpoint or a support standpoint, they’ve gone above and beyond with trying to help us.

– Director, System Administrator, Five Guys Burgers & Fries


CrunchTime’s platform allows our corporate staff and restaurant managers to access the tool at any time, from any device, and from any location.

– Manager of Operations Analysis, Miller’s Ale House




We reviewed almost a dozen systems, and CrunchTime was the unanimous choice. CrunchTime has met and exceeded my expectations […] we estimate, it will ultimately be a $5 to $7 million dollar benefit to our bottom line. 

– Chief Financial Officer, Au Bon Pain

Our cafe managers love the program – it’s easy to use, it’s intuitive for them so it makes them much more efficient. They have been able to fine tune their food cost variance in a very short period of time. 

– Director of Food Cost System, Au Bon Pain

A true partnership, they are genuinely concerned with the customer satisfaction and development of the product based on customer input. 

– Chief Information Officer, Au Bon Pain

For us the game-changer was their reputation for smooth implementations and outstanding training and support, which makes them a great match for our franchise model. 

– Chief Information Officer, Jersey Mike’s Sub




We were committed to choosing a company and product that matched our “best in industry” niche, and the clear choice was CrunchTime.

– President, Runza Restaurants





We’re based in Vancouver, Washington and have 42 locations. We use TeamworX for our scheduling, too. The big upgrade for us has been having the ability for our crew members to go online and put in their availability, put in their requests off, and things like that. It makes it so much easier to maintain, because it’s not on the manager to keep it all in their head, like ‘…Oh, this person needs these days off or that person needs those days off.’ Everything is simplified.

– IT Specialist and Systems Administrator, Burgerville



CrunchTime has met all challenges in our complex operating environment & has been a great International business partner.

– Chief Executive Officer, Rostik Group Russia





Dome Coffee’s Australia has gone a long way to realizing its goals of maintaining and improving bottom line profitability of individual restaurant locations by replacing its legacy café management system with CrunchTime!

– Chief Operating Officer, Dome Coffees Australia




Actionable information gets to the right people, at the right time, allowing us to be more precise in our, more strategic and more proactive in the decisions we make. CrunchTime is helping us drive more profits forecasts to our bottom line!

– Food & Beverage Director, Not Your Average Joe’s




Of all the systems we investigated, CrunchTime … demonstrated the most focus and competency in food cost management.

– Chief Financial Officer, Lucille’s Smokehouse BBQ





CrunchTime greatly simplifies the mechanics of Inventory Control for our theatre managers and quickly highlights areas of opportunity. Theatre managers can now quickly focus in on key areas that have the greatest impact on effectively managing the supply chain, reducing waste and improving overall efficiency of the Food and Beverage operations.

– SVP of Purchasing and Procurement, AMC Theatres




We wanted to go with a system that would take us into the future […] at any time I want, I can dig in to see where our food cost is and so can my team.  CrunchTime has allowed us to dive into our information and receive reporting at an entirely new level that we have not seen in our 25 year history. 

– President, Margaritas



Implementation of CrunchTime has dramatically improved the ease with which all levels of management can drill-down into the specific components impacting food costs.

– Vice President of IT, Cosi





CrunchTime has been able to support incredible expansion of our company and continues to innovate.

– CTO, Juice Press




Want to learn more? Read some of our Customer Case Studies here.