Serving all areas of the hospitality industry, from the hottest restaurant chains to the most luxurious cruise ships.

Since 1995, CrunchTime has provided the hospitality industry with the best comprehensive integrated restaurant back office system available. Through configuration of CrunchTime’s highly flexible solution, every customer in every industry can deploy an application tailored to meet his or her exact business needs.  We offer configuration, scalability, and extensibility without compromise.

Customer - Five Guys

FIVE GUYS – Now, over 20 years after Five Guys first opened, there are over 1,000 locations nationwide and over 1500 units in development. Five Guys continues to receive media attention and has grown a cult-like following around the world.

Restaurants & Bars

Rising food prices? Liquor inventory issues? High labor turnover? Intense competition? CrunchTime tools are the answer. They cover the supply chain from end to end, and allow:
  • More profitable menu engineering
  • Reduced over-production through powerful forecasting
  • Maximized buying power through central management of all vendor activities

On the labor front, the Workforce Management module aligns staffing needs with sales and guest traffic, for better service at lower cost and TeamworX™ ties it all together with the new gold-standard in mobile shift scheduling.

CrunchTime’s personalized dashboards put your operators ‘on a mission’ with:

  • Performance scorecards
  • Dynamic task lists
  • Integrated alerts

In short, the dashboards show them how they’re doing and what to do next. And our Enterprise Reporting Suite provides corporate teams with visibility to consolidated business metrics and trends, enabling smarter decisions faster.

From quick serve, to fast casual, casual and fine dining to franchised, corporate, multi-concept and international restaurants, we understand the subtle differences in restaurant business operations, and can tailor our solution to fit.  

Customer - Carnival Cruise Line

CARNIVAL CRUISE LINE – Carnival is “The World’s Most Popular Cruise Line®” with 24 ships operating 3 to 16-day voyages to The Bahamas, Caribbean, Europe, Mexican Riviera, Alaska, Hawaii, Canada, New England, Bermuda, Australia, New Zealand and the Pacific Islands.

Cruise Lines

A cruise ship’s supply chain is the most complex and unforgiving in the food business. The challenge is to effectively manage demand planning, logistical support, and coordination of suppliers and warehouses world-wide, while tracking thousands of products from the time they are ordered until they are consumed on the vessel- in any number of currencies and units of measure! High rates of staff turnover are also common, so applications must have simple interfaces and intuitive functionality.

For more than 17 years, CrunchTime has partnered with the industry’s leading Cruise companies  to solve those problems. Current clients include:  Azamara Club Cruises, Carnival Cruise Lines, Celebrity Cruises, Costa Crociere, Cunard, P&O Cruises, Princess Cruises, and Royal Caribbean.

Cruise Lines clients are able to effectively manage their operations and supply chain, while delivering exceptional customer service, around the world.  

Hotels, Resorts, Casinos

With sharp variability in menus and consumption patterns, real-time visibility to data is crucial for managing hotel and resort business volatilities. Processes need to be automated and centralized to allow your staff to focus on what matters most – exceptional guest services.

For over seventeen years, leading hotel companies have used CrunchTime’s enterprise platform to manage food and beverage operations at peak efficiency. They’ve reduced food costs using our powerful menu modeling tools, demand-based production, perpetual inventory management, and powerful variance reports with drill-downs. Our Workforce Management module helps them align their staffing needs with menu items, sales volumes and guest traffic. And our dashboards, including performance scorecards, dynamic task lists and integrated alerts help them streamline their operations, and meet their guests’ high expectations. 


WHITSONS CULINARY GROUP – Founded in 1979, Whitsons provides dining services to consumers and public and private organizations throughout the United States. Their services include school nutrition, residential and healthcare dining, prepared meals, corporate dining, vending services and emergency dining; ranging in scope from consulting services to complete, onsite turnkey solutions.

Contract Foodservice

Restaurants, business cafeterias, executive dining rooms, and varying educational programs all have different enterprise management requirements. CrunchTime’s highly configurable solution makes it possible for each business is able to deploy an application tailored to meet their needs.

With CrunchTime, foodservice companies can manage and engineer more profitable menus, reduce over-production incidents by using powerful forecasting tools, eliminate vendor overcharges by utilizing contract discrepancy reports, maximize buying power through central management of all vendor activities, gain access to nutritional and allergen information, manage inventory in real-time, and tighten controls on their commissary operations and distribution. By providing tools that are powerful, intuitive and easy to use, leading foodservice companies have streamlined their operations and significantly reduced costs using the CrunchTime solution.

Customer - AMC Theatres

AMC THEATRES – AMC Theatres welcomes approximately 200 million guests annually through the doors of its more than 340 locations. With innovative amenities and a focus on providing an array of movies in the best theatre environment, AMC is recognized as an industry leader and an iconic destination.

Entertainment & Sports Venues

Managing food operations across your theatres, music and entertainment complexes, professional sports arenas and luxury properties requires a powerful, easy to use platform that streamlines operations across all outlets, while helping you control costs. For over a decade, CrunchTime has offered the entertainment industry a comprehensive enterprise solution that provides real-time visibility to food costs, inventory variances, menu and consumption patterns.

Leading entertainment brands like AMC Theatres are now utilizing CrunchTime’s solution to track the flow of retail products, from the manufacturer all the way to the consumer. And our Reporting platform allows you to manage and view data, segmented for each one of your concepts within a complex – from buffets and concession stands to casual and fine dining restaurants – while also providing “rolled-up” data, consolidated for all your properties.