How to Go from Chaos to Calm at the Host Stand with ConnectSmart® Host

If you’ve ever worked a busy shift at a restaurant, you know the scene: a line out the door, frazzled hosts juggling waitlists, and that nagging worry you’re about to lose customers to long wait times. It’s not a pretty sight. But what if there was a way to turn that chaos into a well-oiled machine? Enter ConnectSmart® Host, the game-changer that’s revamping host stand management and transforming how restaurants manage their front of house.

The Host Stand Revolution

Say goodbye to paper waitlists with scribbled-out names and arbitrary wait times. ConnectSmart Host is here to make those outdated practices a distant memory. This isn’t just another tech gadget that will be tossed aside after a few months; it’s a comprehensive solution to host stand management crafted by people who truly understand the daily grind of restaurant life.

Here’s what ConnectSmart Host brings to the table:

• Real-time visual aid: Imagine having a bird’s eye view of your entire restaurant at your fingertips. Color-coded table statuses let you know exactly where each party is in their dining journey.
• Accurate wait times: No more guesswork. The system uses actual data to predict wait times, so you can give guests realistic expectations.
• SMS notifications: Let your guests explore the neighborhood while they wait. A simple text will let them know when their table is ready.
• Smart table matching: The system helps match party sizes to appropriate tables, maximizing your seating efficiency.
  
  

Google Integration: Your New Secret Weapon

Here’s something that’ll make your life even easier: ConnectSmart Host now integrates with Google. When potential guests search for “restaurants near me,” they can join your waitlist or make a reservation directly from Google. It’s like having a virtual host working 24/7 to bring in customers.

With over 90% of internet search traffic routed through Google, this integration puts your restaurant in front of millions of potential customers.

Immediate Benefits You’ll Notice:

• Increased efficiency: One restaurant saw a 5% growth in covers during peak hours after implementing the system.
• Reduced wait times: Empty table time during busy periods was reduced by 17% in another case study.
• Improved customer satisfaction: A restaurant reported a 6% increase in ‘Greeting Experience’ scores after switching to ConnectSmart Host.
• Enhanced staff productivity: One General Manager saved 5 hours per week by streamlining host stand operations.

ConnectSmart Host transforms the traditional host stand into a powerful command center for your restaurant. By streamlining operations and enhancing guest experiences, it sets the stage for a more efficient and profitable dining service.

To learn more, visit www.crunchtime.com/kitchen.