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OPS INNOVATORS WEBINAR SERIES
The AI-Driven Restaurant: Modernizing the Daily Ops Lifecycle
Wednesday, June 17, 2026
1:00 pm ET / 10:00 am PT
In restaurant operations, the gap between a "great plan" and "perfect execution" is usually a manager buried in the back office. While the industry has mastered data collection, the next frontier is operational intelligence—using AI to remove the manual friction that slows down teams and erodes margins.
Join Crunchtime and a panel of industry leaders from Logan’s Roadhouse, JRI Hospitality, and SSP America as they discuss the shift toward "practical AI"—a move away from abstract or flashy AI toward proactive AI-assisted tools that meet teams where they actually work: on the floor.
Whether you are looking to reclaim manager time, protect brand standards, or build a more resilient operational framework, this session will provide a roadmap for unifying your ops lifecycle and empowering the next generation of hospitality leaders with the power of practical AI.
Panelists:
Todd Kaufman, Chief Information Officer, SSP America
Bo Fairbank, Vice President of Analytics & Technology, JRI Hospitality
Michael Matos, Senior Director of Ops Services, Logan’s Roadhouse
Moderator:
Tim Busa, Senior Director of Product Marketing, Crunchtime
Panelists
Todd Kaufman
CIO
SSP America
Bo Fairbank
VP, Analytics & Technology
JRI Hospitality
Michael Matos
Sr. Director, Ops Services
Logan’s Roadhouse
Tim Busa
Sr. Director, Product Marketing
Crunchtime



