Our Privacy Policy

Last Revised December 1, 2025

This Privacy Policy describes our practices concerning the information collected from you, as an individual, visiting our website (“Personal Data”). The terms “our” and “we” all refer to Crunchtime, LLC. or QSR AI, LLC, its wholly owned subsidiary, which is the company providing the website. This Privacy Policy does not apply to the extent that we process Personal Data in the role of a “processor,” “service provider,” “contractor,” or other similar role, where we are processing data on behalf of our customers as part of our cloud service offerings.

Below we describe what information we collect when you use this website, how we protect that information, with whom we share it, and what your privacy options are. This website may provide links to third party websites. This Privacy Policy will not apply to any information you may provide while on such third-party websites. We will continue to evaluate this Privacy Policy against new technologies, business practices, and our users’ needs, and we may make changes to the Privacy Policy accordingly. Please check this page periodically for updates. If we make any material changes to this Privacy Policy, we will post the updated Privacy Policy here, along with its effective date, and notify you by means of a notice on our website.

The Information We Collect

We may collect and use Personal Data, as follows:

a. When you visit our website(s) (Personal Data may be Internet Protocol (IP) addresses or other identifiers) to help us best design, administer, and make useful our website;

b. When you visit our branded social media pages or register for an online community that we provide (Personal Data may be username, photo or other biographical information, such as your occupation, location, social media profiles, company name, areas of expertise and interests) to help us best design, administer and make useful our social media pages;

c. When you visit our office or register for, attend or take part in our events, webinars, programs, trainings, certifications or contests (Personal Data may be name, title, company name, address, phone number and email address) to allow us to communicate with you about our services, events, webinars, programs, training, certifications and contests;

d. When you communicate with us via email, phone or text (Personal Data may be name, email address and phone number);

e. When you register for information about our services or use our services (Personal Data may be name, title, email address, phone number, address, information about your device and log files) to help us communicate with you about our services; or

f. When you participate in surveys, research or other similar data collection facilitated by us (Personal Data may be name, email address, and other information you provide) to help us gain insights into and analyze trends in the use our services.

g. We may also collect information about you from other sources, including third parties from whom we purchase Personal Data, and from publicly available information. This Personal Data may include identifiers, professional or employment-related information, education information, commercial information, internet activity information, and inferences about preferences and behaviors. The purposes of this collection may include targeting advertising, event promotion, and contact information verification.

Cookies, Mobile Device IDs and Online Advertising

What is a “Cookie”?

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

What Cookies do we use and why?

We use cookies for the following reasons:

Essential: These are all the cookies without which the website could not perform basic functions. They may be set automatically when pages load, or as a result of a user request that cannot be fulfilled without the use of the cookie. Generally, these are session cookies that expire on closing the browser but not always.

Personalization: These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.

Marketing/Targeted Advertising: These cookies are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.

Analytics: These cookies help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.

Managing Cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

https://support.google.com/chrome/answer/95647 (Chrome);
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
https://www.opera.com/help/tutorials/security/cookies/ (Opera);
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
https://support.apple.com/kb/PH21411 (Safari); and
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

You may also review more information on our use of cookies and adjust your cookie preferences by clicking on the cookie icon in the lower right corner of your browser.

This website also works with third-party products and/or services (“Service Providers”) to offer and present our website to you. These Service Providers may include, but are not limited to, Google and other Service Providers who help us track and analyze our user activity, measure the effectiveness of our advertising efforts, and support the optimization of our digital marketing campaigns and carry out targeted advertising campaigns.

Our Service Providers may get more information about your activity on our website, including pages you visit, access times, visit duration, how you arrived at our website and your IP address. An IP address is a number that identifies a device connected to the internet. For most devices, the IP address changes on at least a weekly basis. Our Service Providers may also get device identifiers and specific information about the browser you use. In some cases, this information may be unique to you. We may share and/or sell your information collected from you on this website with third party vendors, advertising companies, or analytics providers including, but not limited to, Google. This website also participates in targeted advertising wherein it contracts with Service Providers to collect certain information when you visit this website to provide measurement services to this website and target ads to website users, such as Google Ads. These companies use information collected from this website (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware or software information, cookie and session ID) and personal information (e.g., IP address) during your visits to this website and other websites in order to tailor advertisements about goods and services to you. These Service Providers typically use a cookie, third party web beacon, or other similar tracking technologies to collect this information. This website also works with third parties that collect information across various channels including, but not limited to, computers, mobile devices, and other connected devices, over time, for advertising, analytics, attribution, and reporting purposes. Your data may be transferred outside the country from which it was originally collected. This website provides you with the option to opt out of targeted advertising via its cookie preferences. To learn more about this type of advertising or to opt-out of this type of advertising, click here.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational website here.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Opt-Out Signals

We will comply with opt out preference signals (OOPS) that inform us that you don’t want your Personal Data to be sold or used for targeted advertising, if the signal is sent from a platform or mechanism, such as Global Privacy Control, that enables us to accurately determine whether you are a resident of a state with an applicable privacy law regarding OOPS. You can learn how to enable Global Privacy Control here.

If your OOPS conflicts with your previously given privacy choice or your voluntary participation in any of our loyalty rewards or discount programs, as applicable, we will still comply with the opt out preference signal. We may notify you of the conflicting signals and ask you to confirm your choice with the understanding that it will affect your previously given privacy choice or participation in our loyalty rewards or discount programs.

How We May Share and Disclose the Information We Collect

We may share and disclose your personal information in the following ways:

We may share Personal Data with our Service Providers, as described above.
We may disclose data we collect about you when we believe disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of us, our users, or others.
If requested or required by government authorities, such as law enforcement authorities, courts, or regulators, or otherwise to comply with the law, we may disclose any information we have about our users. We also may disclose information collected about you in order to exercise or protect legal rights or defend against legal claims.
We may transfer your information to a third party if we or any of our affiliates are involved in a corporate restructuring (including, a sale, merger, or other transfer of some or all of our assets).
Advertisers and advertising networks place ads (including sponsored links in search results) on our website. These companies may collect information, such as your computer’s IP address, browser information, and search queries, as you use our website. They also may use cookies and other technologies to collect this information when you visit our site. These companies will use this information in connection with their advertising to you.
We may use, publish, share and disclose non-personal information (e.g., de-identified or aggregate data or statistics) to third parties.

How Long We Keep Your Information

We retain the information we collect about and from you for as long as necessary to fulfill a business purpose or comply with a legal request. We may also choose to anonymize certain of the information you provide to us so that it can no longer be attributed to you if we would like to retain it for longer periods of time.

Security

Crunchtime takes the security of your Personal Data very seriously. We have implemented commercially reasonable security measures that are designed to protect against unauthorized or unlawful access to and misuse of the information we collect, including technological and physical security measures as well as procedural safeguards. However, because no security system can be 100% effective, and we cannot completely guarantee the security of any information we may have collected from or about you and therefore we cannot guarantee the security of Personal Data sent to us electronically, and the transmission of such Personal Data is therefore entirely at your own risk.

Users Age

This website is not intended for users under the age of 18. We do not knowingly collect any Personal Data from individuals under 18 or market to or solicit information from anyone under the age of 18. If we become aware that a person submitting personal information is under 18, we will attempt to delete the account and any related information as soon as possible. You hereby represent that you are at least 18. Parents or legal guardians of children under 18 cannot agree to these terms on their behalf.

Your Consumer Privacy Rights

If you are a resident of certain states, you may have the following rights under applicable consumer privacy rights laws, including, but not limited to, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and/or any other applicable state consumer privacy rights laws promulgated or amended from time to time. Such rights may include the right:

to know what categories of personal information we have collected and used, including how the personal information was collected;
to know what categories of personal information are being sold or disclosed, and if it is being sold or disclosed to third parties, as well as a list of categories of information that are sold or disclosed;
to opt out of the sale and/or sharing of your personal information for targeted advertising purposes;
to access your personal information, including the right to download or transfer your information;
to correct your personal information;
to the extent we collect any such information, to ask that we limit our use of your sensitive personal information;
to request that we delete your personal information;
to appeal any decision regarding your privacy requests;
to request a copy of your data in an electronic and portable format;
to equal service and equal price for goods or services even if you exercise your rights under applicable law(s).

You may make these requests by emailing or writing to us at the addresses set forth in the “Contact Us” Section below.

In your request, you need to attest to the fact that you are a resident in the state in which you provided an address and provide a current address for our response. Once we receive your request, we will verify it by asking you to provide certain information. We will honor requests received to the extent required by applicable law and within the time provided by the applicable law. If you would like to use an authorized agent registered with the Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests on your behalf.

To appeal a decision made by us related to your rights, please contact us at the email address set forth in the “Contact Us” section below with the subject line of “Appeal Request,” and a detailed explanation as to why you are appealing our decision. Once received, a representative will review the request and respond to you within 30 calendar days.

Generally, we will provide a response to a verifiable consumer request within forty-five (45) days of its receipt (or other time period as required by applicable law). If we require more time (up to an additional 45 days, or other time period as set forth in applicable law), we will inform you of the reason and extension period in writing. Any disclosures we provide will only include information that exists within our current records. The response we provide will also explain the reason(s) we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance. For more information on your rights under applicable consumer privacy rights laws, click here

Pursuant to applicable laws, you may request to opt-out of the sale and/or sharing of your Personal Data for cross-context behavioral advertising and/or targeted advertising, by clicking on the following link:

Do Not Sell or Share My Personal Information

We will not discriminate or retaliate against you for exercising any of your CCPA privacy rights. Unless permitted by the CCPA, we will not:

Deny you goods or services;

Charge you different prices or rates for goods or services, including granting discounts or other benefits, or imposing penalties;

Provide you a different level or quality of goods and services; or

Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

California Shine the Light

We do not share your personal information with unaffiliated third parties for their own independent marketing purposes without your consent. California residents may request the categories of Personal Data that we shared with third parties for the third parties’ direct marketing purposes during the previous calendar year, if any. Written requests may be sent to the email or physical address set forth in the “Contact Us” section below.

You must write “Your California Shine the Light Rights” at the top of your inquiry. We will respond within 30 days to requests regarding the categories of personal information that we shared with third parties for their own direct marketing purposes within the previous calendar year, if any. Requests for this information that come to Crunchtime by other means may result in a delayed response.

European Economic Area Data Subject Rights

Crunchtime works diligently to keep your Personal Data up to date and accurate. You have the following rights with respect to the Personal Data we hold about you subject to certain exceptions provided under the General Data Protection Regulation (GDPR):

The right to request access to the Personal Data we hold about you;

The right to request the rectification of any incomplete or inaccurate Personal Data we hold about you;

The right to request we delete specific Personal Data we hold about you;

The right to request the Personal Data we hold on you be ported to another controller.

If you would like to exercise any of the rights listed above, please contact us by using the contact information provided below at the end of this Privacy Policy. If you are not satisfied with our response to your questions, you also have the right to make a complaint to your supervisory authority.

Accessibility Statement

We are committed to making sure that our website is accessible to everyone. To access this Privacy Policy in an alternative form, please call us at 1-800-537-0227 or email us at privacy@crunchtime.com. For more information, please see our Accessibility Statement here.

Contact Us

If you have any questions, comments, complaints or concerns regarding this Privacy Policy, your privacy as it relates to the use of this website, or the protection of the Personal Data we hold about you, please contact us via email at privacy@crunchtime.com or by mail at: Crunchtime, 120 Causeway Street, Suite 306, Boston, MA 02114

EU Representation contact details

Postal Address: The DPO Centre Europe Ltd, Alexandra House, 3 Ballsbridge Park, Dublin, D04C 7H2

Phone number: +353 1 631 9460

Email: eurep@crunchtime.com