Coaching: Invest in Improvement

Course Abstract

12 minutes

Boost the performance of your team by teaching your aspiring general managers the fundamentals of effective manager coaching. This course helps facilitate the shift in mindset that is needed for new general managers to transition from coaching team members to managers.

• Explanation of how coaching impacts profitability
  
  
• Importance of regular coaching to the ongoing development of the management staff
  
  
• Characteristics and skills that will build credibility
  
  
• Practical tips to improve skills

• Situational practice exercise in which learners observe examples and must determine which key characteristic is missing
  
  
• Manager testimonial activity in which a panel of gurus answers questions about how to best respond to common situations