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    RESTAURANT GUEST MANAGEMENT

    Reduce Host Stand Chaos and Increase Productivity

    Improve restaurant guest management with insight into seating, capacities, kitchen workload, and more

    Get a Personalized Demo
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    ConnectSmart® Host is now Crunchtime Host LEARN MORE 

    The go-to restaurant guest management solution for industry-leading brands

    Save 5 hours per week on labor


    Faster table turns = happier guests, increased seating capacity, and less time wasted

    Top brands like Darden and Sircorp know a smooth guest experience starts at the host stand. Crunchtime Host is a powerful, front-of-house solution trusted by leading brands for decades. Designed to simplify table management, reduce guest wait times, and improve seating efficiency, Crunchtime Host helps your team deliver exceptional service from the moment guests walk in. With robust integration capabilities and real-time visibility across the floor, it’s built to keep your front-of-house running as smoothly as your kitchen.

    See how Edna + Vita does it

    Convenient communication

    Guests receive 2-way SMS text messages when their table is ready. This frees them from the waiting area, letting them wait comfortably nearby, leading to a reported 6% increase in "greeting experience" scores in one instance.

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    Easily integrate with your favorite point-of-sale system

    With over 80 point-of-sale partners, Crunchtime Host easily integrates with and supercharges your existing system. This creates a seamless experience for your customers and makes it easy on you.

    See all POS Integrations
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    Turn tables faster

    Crunchtime Host gives you insight into guest seating, capacities, and more. Access restaurant analytics to make faster, smarter operational decisions.

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    Support for multiple reservation platforms

    Crunchtime Host supports reservations from multiple platforms: directly from the reservation book, the Crunchtime Host portal or app, or even third-party applications, like Reserve with Google and OpenTable.

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    The Restaurant Industry’s Only Complete, AI-Powered Ops Suite

    Running a restaurant takes more than great tools. It takes tools that work together. Crunchtime connects the lifecycle that runs your restaurants into one unified system that automates inventory, labor, kitchen execution, and task management.  

    Crunchtime solutions can stand alone, but they work even better together, combining data and AI to provide actionable insights and automated workflows. The Crunchtime ops management suite gives you flexibility in how you buy—and strength in how you operate. Each delivers measurable value on its own. Unified, they create a smarter, simpler way to run every shift.

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    "For myself, going out into different restaurants and seeing different technologies out there, it's always something that I'm looking at. How do our competitors operate? How do I experience different systems myself as a guest? And I don't ever come back and say, hey, I've got a better experience somewhere else. Crunchtime Host is best in market, and there's nothing out there that would ever compete with what we need from the technology and integration perspective.”

    Melissa Grinko Projects & Operations Manager SIR Corp
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    "Crunchtime's solutions tie together critical processes in the restaurant, enabling us to effectively manage the guest experience and enhance operations."

    VP of Information Systems BJ's Restaurant
    Read more
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    Learn how top brands like Cheesecake Factory, Edna + Vita, and BJ's Restaurant & Brewhouse use Crunchtime to achieve ops excellence.

    Download Case Study Get a personalized demo
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    Crunchtime Host | Guest Management FAQs

    What does Crunchtime Host do?

    Crunchtime Host streamlines front-of-house operations by combining waitlists, reservations, and table management into one easy-to-use platform. It helps team members seat guests faster, reduce wait times, and provide a smoother guest experience.
    How does Crunchtime Host improve communication between the front and back of house?

    When paired with Crunchtime Kitchen, Host provides insight into kitchen status. This integration allows hosts to give guests accurate wait times based on kitchen capacity, not just table availability–ensuring what happens at the host stand aligns with what’s happening in the kitchen.
    Can I use Crunchtime Host with other restaurant systems?

    Crunchtime Host supports reservations from multiple platforms: directly from the reservation book, the Crunchtime Host portal or app, or even third-party applications, like Waitlist and Reserve with Google and OpenTable.
    How does Crunchtime Host enhance the guest experience?

    Crunchtime Host puts guests in control. Host creates a more transparent, less stressful dining experience thanks to accurate wait quotes, 2-way SMS text notifications, and integration with popular waitlist platforms like OpenTable and Google Reservations.