Support Hours
24 hours/5 days a week US Time Zones (Monday-Friday, excluding company holidays) for standard services as outlined in each product's Support Policy below. Severity level 1 monitoring and response is 24x7.
NetChef, Teamworx, Kitchen Sync, TalentLink
https://www.crunchtime.com/support-policy-ct
https://crunchtime.zendesk.com/hc/en-us
Zenput, Zenput Temp Monitoring , Zenput Labels
https://www.crunchtime.com/support-policy-zenput
https://crunchtime.zendesk.com/hc/en-us/sections/15636121763347-Zenput
Chat is available through the mobile app and web app
Crunchtime Inventory
Crunchtime Labor
Crunchtime Ops Intelligence
Chat
Available through the web app
Phone Support
Not available for Inventory, Labor, and Ops Intelligence
Crunchtime Ops Execution
Chat
Available through the mobile and web app
Phone Support
Not available for Ops Execution
Crunchtime Kitchen
Crunchtime Host
Visit support resources here
Kitchen and Host Phone Support
For Kitchen and Host phone support, please visit this page.