Technology Platform & Integration

Why are we the leading back office solution?  Because we offer one centralized restaurant management platform that provides one version of the truth for your entire operation. 

CrunchTime Restaurant Software Line Up

One daily playbook for the restaurant operator to run the entire business, including forecasting, ordering, receiving, inventory, payroll, and scheduling.

One cost analysis console for the procurement team to scrutinize spend, compare vendor bids, negotiate contracts, set up lot tracking, and manage vendor performance… and slash costs in the process.

One nutritional console for the culinary team to evaluate menu item nutritional content, perform recipe modeling, and manage one online recipe book.

One operational analysis console for the leadership team, with all key performance metrics aggregated onto one master scorecard, and drill-down to each region, restaurant, transaction, and manager.

One standard to centralize and protect the brand by ensuring all operational standards, from recipe prep to scheduling practices, are upheld throughout corporate, franchise and global locations.


Food & Labor Operations are the Focal Point of Efficiency & Profitability

Supply each location with technology that integrates all your systems into a single solution.

The importance of combining Food & Labor operations into a single platform

There are intrinsic benefits realized when a restaurant operator uses our platform for both food and labor operations.  These core operations not only represent the two largest cost centers in a restaurant with the greatest opportunity for realizing optimization, they’re also driven by the same sales planning and forecasting methodologies. 

Unlike a POS system or an Accounting system, an integrated Food & Labor Operations platform enables a company to strive for operational excellence — and this is what determines whether they win or lose in the market.

Read our blog on this important topic here.

A singular, integrated food and labor operations platform

  1. Reduces operational complexity and increases productivity
  2. Reduces costs and increases profit margins
  3. Increases P&L reporting accuracy
  4. Reduces risk associated with an “all-in-one or many-in-one” tech stack strategy


Technology and Integration Highlights:

Full Integration to your POS, accounting, payroll, suppliers, and other external systems to eliminate duplicate data entry into multiple systems.

Bi-directional Data Flow integration allows for data to flow in both directions.

Automated Exports can be automated based on a configurable schedule or manually generated by a user.

Defined System Standards: System exports flat files based on defined standards or mapped exports to company infrastructure.

Exported data is locked down in CrunchTime to maintain data integrity.

Imports are validated to ensure data accuracy and integrity.

Standard Interface Guide is provided which outlines details of file types and structures.

Streamlined subscriptions, training, support, and maintenance for multiple solutions.

Central Data Repository for one centralized database to make all transactions visible in real-time, and enable ultra-accurate reporting. Transforming the business starts with this crystal clear view of the company’s performance. 

Seamless integration to all major business systems (POS Point of Sale, Payroll, Accounting General Ledger, EDI Vendors, Human Resources, Time Clock) provides a true enterprise view in real-time.

Platform independence for open interfaces allow all business units to access the system, and simplify collaboration.

POS Integrations

Point-of-Sale (POS) cloud integration is more important to restaurants than ever. With millions of guest checks being processed, ConneX, our cloud-based POS integration tool, is just getting started.  We designed ConneX to seamlessly pass information between your POS and our back office platform. ConneX works with both cloud-based POS systems like Par Brink, Task Retail, or Toast and locally hosted POS systems such as NCR Aloha, Oracle Micros.

Cloud POS Systems: For cloud-based POS systems ConneX relies on that system’s APIs to request and push data with no local software being required.

Local POS Systems: Locally hosted POS systems use a ConneX client installed on the POS server to mediate between the ConneX cloud and the POS.

We are always POS agnostic. This means we have no affiliation with any single POS provider and our customers get to enjoy many integrations with many restaurant technology service providers.  Using  ConneX means that you have more flexibility and control and aren’t dependent on 3rd party developers to maintain the interface.

Featured POS integrations:​

Online Training and Development 

The Walk-me digital adoption platform has been integrated into the most popular tasks in CrunchTime. This functionality ensures even your newest team members perform critical tasks flawlessly.

  • Walk-Me™ Digital Adoption Platform (DAP)
  • Step-by-step assisted guidance for critical tasks
  • Integrated Video
  • Integrated context sensitive help
  • Regular online webinars for end-users
  • Comprehensive technical and end-user release notes
  • MainCourse eLearning Platform
  • Select from over 100 online courses for all critical operations and tasks
  • Faster employee skills development and more consistent results
  • Results tracking and certification

Rock-solid data integrity, security, and compliance.

We are a SSAE 18 certified company. SSAE 18 effectively replaces SAS 70 and SSAE 16 as the authoritative guidance for reporting on service organizations, ensuring compliance with the highest standards for data security and integrity.

User Hierarchies centrally define and control user access to financial data, personnel information, and system features – down to the button-level.

Audit trails are created for all sensitive data changes to ensure accountability, integrity, and compliance with SOX and other financial audits.

Secure hosting of all data in a secure top-tier environment with multiple layers of redundancy, fail-over, and business continuity.

Read more …