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Coaching Hourly Employees

Watch a 90-second video sample of the practice activities in this course.

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Course Abstract

15 minutes

Teach your managers how good coaching skills are key to helping their employees develop into high performers, realize more success and, thus, help drive the success of their restaurant. This course focuses on the benefits of timely coaching, the characteristics of great coaches, common needs that motivate employees, what managers can do to create a positive coaching environment, and tips for improving coaching skills.

  • Explore how coaching helps to improve employee confidence, employee performance, employee enthusiasm, and teamwork among employees

  • Understand the positive chain reaction that can be set into motion through good coaching

  • Learn the reasons why coaching is beneficial to a restaurant’s financial success

  • Discover the characteristics and skills of a great coach

  • Get effective coaching tips to improve managers’ skills

  • Practice identifying the best coaching approach in common restaurant situations

Coach employees to achieve high performance

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Audience

Managers
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Features

Interactive exploration
Practice activity
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Languages

English
Spanish
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Accessibility

Full narration
Onscreen text option
Tin Can compatible
Mobile ready