Developing Leadership Skills

Course Abstract

11 minutes

Managers cannot be everywhere; they need employees they can trust to provide the leadership necessary to run successful shifts. This course teaches employees the skills that will help them develop strong leadership qualities and prepare them to grow into their next role. With the help of scenario-based questions, employees will learn the types of behaviors that demonstrate good leadership.

• Discusses the importance of performing and prioritizing job duties, taking ownership, and understanding personal limits
  
  
• Presents scenarios in an interactive activity and asks the learner to assess which employee is demonstrating leadership skills

• Explains how leaders communicate with, listen to, motivate, and understand their team members