Expert Communicator

Course Abstract

12 minutes

When a challenging situation arises, good communication is critical to finding a quick and effective solution. This course will equip managers with an understanding of who needs to know what information, as well as how and when it should be delivered for maximum effectiveness.

• Explore the best ways to communicate your information to others
  
  
• Identify what types of information need to be communicated
  
  
• Choose the best approach for communicating a message
  
  

• Understand the importance of determining who should be contacted
  
  
• Learn the 4 keys to mastering communication: Who, When, What, and How