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Relationship Builder

Watch a 1-minute video sample illustrating the importance of building common ground with employees..

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Course Abstract

5 minutes

Teach supervisor candidates the importance of building relationships with co-workers to improve team performance and enhance the guest experience. This course demonstrates what it means to build a relationship with team members and shares the best way to provide feedback on performance issues.

  • Illustrates the impact a single co-worker having a bad day can have on team performance and the guest experience
  • Practice building a relationship and then using that relationship to help a co-worker with a performance issue

 

Enhance guest experience by building team relationships

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Audience

Hourly employees
Supervisors
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Features

Interactive discovery
Practice activities
Scenario-based learning
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Languages

English
Spanish
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Accessibility

Full narration
Onscreen text option
Tin Can compatible
Mobile ready