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Blog

Articles by Thao Littler

Ops Excellence Awards Spotlight Series: MSC Cruises

Industry Trends and Perspectives

Ops Excellence Awards Spotlight Series: MSC Cruises

Jul 9, 2026 | 6 min read

Discover how MSC Cruises modernized operations with Crunchtime, saving 25,000 labor hours and driving consistent, exceptional guest experiences fleet-wide.

Ops Excellence Awards Spotlight Series: Gong cha

Industry Trends and Perspectives

Ops Excellence Awards Spotlight Series: Gong cha

Jul 7, 2026 | 7 min read

Learn how Gong cha uses Crunchtime to drive operational excellence, improve consistency, and support growth across its franchise network.

Ops Excellence Awards Spotlight Series: Panini Kabob Grill

Operational Excellence

Ops Excellence Awards Spotlight Series: Panini Kabob Grill

Jun 17, 2026 | 6 min read

Discover how Panini Kabob Grill achieved operational excellence through disciplined practices and technology, leading to significant cost savings and growth.

Ops Excellence Awards Spotlight Series: P.F. Chang’s

Operational Excellence

Ops Excellence Awards Spotlight Series: P.F. Chang’s

Jun 10, 2026 | 6 min read

Discover how P.F. Chang’s exemplifies operational excellence, leveraging Crunchtime to enhance guest experiences, streamline operations, and drive success across its global locations.

Celebrating the Winner of Crunchtime’s 2026 Ops Excellence Awards

Food Costs and Inventory

Celebrating the Winner of Crunchtime’s 2026 Ops Excellence Awards

Mar 27, 2026 | 3 min read

Meet the winner of Crunchtime’s 2026 Ops Excellence awards, and learn how their brand uses restaurant tech to improve efficiency and operations execution.

First Look: Crunchtime’s 2026 Ops Excellence Awards Finalists

Crunchtime News and Culture

First Look: Crunchtime’s 2026 Ops Excellence Awards Finalists

Jan 22, 2026 | 3 min read

Explore the finalists of Crunchtime's 2026 Ops Excellence Awards, celebrating top restaurant teams for their innovative operational practices and leadership.

[Customer Spotlight] Inside CAVA’s Culture of Operational Excellence: A Values-Driven Approach to Fast Casual Success

Operational Excellence

[Customer Spotlight] Inside CAVA’s Culture of Operational Excellence: A Values-Driven Approach to Fast Casual Success

Oct 2, 2025 | 4 min read

Discover how CAVA drives operational excellence through values-driven leadership, shift readiness, and scalable systems to deliver consistent guest experiences across all locations.

[Customer Spotlight] How Panera Bread Drives Customer Loyalty and Empowers Teams

Industry Trends and Perspectives

[Customer Spotlight] How Panera Bread Drives Customer Loyalty and Empowers Teams

Sep 25, 2025 | 2 min read

Learn how Panera Bread uses Crunchtime to drive consistency, empower teams, and protect the guest experience, driving customer loyalty.

How Papa Gino’s Drove Adoption of Crunchtime Labor to Cut Scheduling Time in Half

Labor and Scheduling

How Papa Gino’s Drove Adoption of Crunchtime Labor to Cut Scheduling Time in Half

Aug 12, 2025 | 3 min read

Discover how Papa Gino’s boosted efficiency and engagement by adopting Teamworx for smarter scheduling, shared live at Crunchtime’s Ops Summit 2024.

Gong cha is Elevating its Guest Experience, One Bubble Tea at a Time

Industry Trends and Perspectives

Gong cha is Elevating its Guest Experience, One Bubble Tea at a Time

Jun 24, 2025 | 2 min read

Discover how Gong cha elevates the bubble tea experience through operational excellence, franchisee support, and a culture of care, turning everyday moments into memorable experiences.

How Herschend Family Entertainment Transformed Food Costs and Operations

Food Costs and Inventory

How Herschend Family Entertainment Transformed Food Costs and Operations

May 12, 2025 | 3 min read

Discover how Herschend Family Entertainment streamlined food costs and operations across 180 dining locations with Crunchtime, achieving significant savings and efficiency improvements.

Wingstop’s Recipe for Operational Excellence: Scaling Global Success with Crunchtime Ops Execution

Operational Excellence

Wingstop’s Recipe for Operational Excellence: Scaling Global Success with Crunchtime Ops Execution

Apr 22, 2025 | 3 min read

Discover how Wingstop uses Crunchtime Ops Execution to drive operational success, enhance LTOs, improve training, and support global growth toward becoming a Top 10 brand

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