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Trusted by the world’s top brands, Crunchtime's restaurant operations management software delivers operational excellence across locations.
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Crunchtime helps restaurant operators achieve operational excellence by delivering consistent experiences and managing profitability in every location.
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Blog

Articles by Thao Littler

Industry Trends and Perspectives

[Customer Spotlight] How Panera Bread Drives Customer Loyalty and Empowers Teams

Sep 25, 2025 | 2 min read

Learn how Panera Bread uses Crunchtime to drive consistency, empower teams, and protect the guest experience, driving customer loyalty.

How Papa Gino’s Drove Adoption of Teamworx to Cut Scheduling Time in Half

Labor and Scheduling

How Papa Gino’s Drove Adoption of Teamworx to Cut Scheduling Time in Half

Aug 12, 2025 | 3 min read

Discover how Papa Gino’s boosted efficiency and engagement by adopting Teamworx for smarter scheduling, shared live at Crunchtime’s Ops Summit 2024.

Gong cha is Elevating its Guest Experience, One Bubble Tea at a Time

Industry Trends and Perspectives

Gong cha is Elevating its Guest Experience, One Bubble Tea at a Time

Jun 24, 2025 | 2 min read

Discover how Gong cha elevates the bubble tea experience through operational excellence, franchisee support, and a culture of care, turning everyday moments into memorable experiences.

How Herschend Family Entertainment Transformed Food Costs and Operations

Food Costs and Inventory

How Herschend Family Entertainment Transformed Food Costs and Operations

May 12, 2025 | 3 min read

Discover how Herschend Family Entertainment streamlined food costs and operations across 180 dining locations with Crunchtime, achieving significant savings and efficiency improvements.

Wingstop’s Recipe for Operational Excellence: Scaling Global Success with Zenput

Operational Excellence

Wingstop’s Recipe for Operational Excellence: Scaling Global Success with Zenput

Apr 22, 2025 | 3 min read

Discover how Wingstop uses Zenput to drive operational success, enhance LTOs, improve training, and support global growth toward becoming a Top 10 brand

Ops Excellence Awards Finalist Spotlight: SPB Hospitality

Industry Trends and Perspectives

Ops Excellence Awards Finalist Spotlight: SPB Hospitality

Feb 24, 2025 | 4 min read

Discover how SPB Hospitality improved operational efficiency and reduced costs, earning a top spot in the 2024 Ops Excellence Awards through innovative use of Crunchtime solutions.

Women in Restaurant Tech: How Franchisee Experience Shapes Popeyes’ Growth and Operations

Industry Trends and Perspectives

Women in Restaurant Tech: How Franchisee Experience Shapes Popeyes’ Growth and Operations

Feb 18, 2025 | 2 min read

Discover how Devin Games leverages her franchisee experience to drive operational excellence and growth at Popeyes, focusing on efficiency, support, and bridging corporate and franchisee perspectives.

Ops Excellence Awards Finalist Spotlight: Five Guys

Industry Trends and Perspectives

Ops Excellence Awards Finalist Spotlight: Five Guys

Feb 13, 2025 | 4 min read

Discover how Five Guys achieved operational excellence and global expansion through strategic technology partnerships and a steadfast commitment to quality and simplicity.

Ops Excellence Awards Finalist Spotlight: Jersey Mike's

Industry Trends and Perspectives

Ops Excellence Awards Finalist Spotlight: Jersey Mike's

Feb 4, 2025 | 3 min read

Discover how Jersey Mike's leverages Crunchtime's solutions to achieve operational excellence and smart growth, making them a finalist for the 2024 Ops Excellence Awards.

Ops Excellence Awards Finalist Spotlight: BBQ Holdings

Industry Trends and Perspectives

Ops Excellence Awards Finalist Spotlight: BBQ Holdings

Jan 30, 2025 | 3 min read

Celebrate operational excellence with BBQ Holdings, a finalist in Crunchtime’s Ops Excellence Awards, showcasing remarkable achievements in restaurant management and growth.

[Video] Finalists Take the Stage: Highlights from the 2024 Ops Excellence Awards

Industry Trends and Perspectives

[Video] Finalists Take the Stage: Highlights from the 2024 Ops Excellence Awards

Jan 30, 2025 | 3 min read

Witness the 2024 Ops Excellence Awards finalists share their success stories at Crunchtime's Ops Summit, with SPB Hospitality emerging as the winner. Watch the presentations now!

Women in Restaurant Tech: How 7 Brew's CTO Led Digital Transformation to Drive Rapid Growth

Industry Trends and Perspectives

Women in Restaurant Tech: How 7 Brew's CTO Led Digital Transformation to Drive Rapid Growth

Dec 27, 2024 | 3 min read

Discover how 7 Brew Coffee's CTO, Danyel Bischof-Forsyth, leverages technology and people development to drive the brand's impressive growth.

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