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Ops Summit Speakers

20+ Crunchtime Customers Set to Share Best Practices at Ops Summit

With less than a month to go, we’re eagerly anticipating our first-ever Ops Summit. The list of confirmed customer speakers at the Ops Summit, Oct. 4-5, in San Antonio, has grown to 24 industry experts. There’s no better way to learn about ops excellence across inventory management, labor and scheduling, learning and development, and operations execution than to hear best practices right from your peers.

Here’s a rundown of sessions with customer speakers at the two-day event:

Key Customer Profile Featuring Jersey Mike's

  • Kevin Loughran, Field Training and Development Specialist, Jersey Mike’s 
  • Amanda Vrabel, Manager of Business Management System, Jersey Mike’s
  • Brian Deeth, Area Director of New England, Jersey Mike’s

A View from the Top (COO Panel)

  • Todd McEvoy, Chief Operating Officer, Cotton Patch Cafe
  • Brian Wise, Chief Operating Officer, Freddy’s Frozen Customer and Steakburgers

2023 Ops Excellence Awards (Finalist Presentations)

  • Christina Serino, Senior Director, Quality Assurance & Food Safety, P.F. Chang’s
  • Jenn Huntress, Senior Operations Services Associate, Sweetgreen
  • Ken Guardino, Ops Services Director, Tacala Companies (Taco Bell)

Top LMS Features You’ll Love but Might Have Missed

  • Mary Margaret Dent, eLearning Manager, Pappas Restaurants
  • Mary Lowe, Senior Director of Training, Miller’s Ale House 
  • Dennis O’Neil, Senior Training Systems Specialist/Instructional Writer, Texas Roadhouse 

Empowering Field Users to Drive Change

  • Roger Casias, Operations Services Manager, Whataburger
  • Beth Brewer, Executive Vice President, Burgerville

Pro Tips to Up Your Labor Scheduling Game

  • George Anthony, System Administrator, Five Guys
  • Colby Baird, Director of Ops Excellence, Cotton Patch Cafe
  • Kim Tijerina, Food Systems Business Analyst, Cracker Barrel

TalentLink Campus Compare

  • Jason Lechner, Director of Training and Development, Pizza Ranch
  • Kendra Power, Vice President of Training & Development, Bottleneck Management
  • Kiesha Connelly, Training Manager, Kelly Operations Group

The ROI of Ops Management

  • Michael Matos, Senior Director of Ops Services, SPB Hospitality
  • Peter McDonough, Senior Product Manager–Back Office, Dunkin’

Using Operations Data to Drive Strategy and Executive Decisions

  • Michele Marchlewski, Senior Manager of Restaurant Operations, Whataburger
  • Jared Schenkel, Director of Ops Systems & Financials, Shake Shack
  • Bill Story, Vice President of Training, Landry’s

Take a look at the full agenda for dates and times for these sessions, plus a plethora of inspirational speakers, product updates, and networking opportunities. There’s still time to join us so register today! We hope to see you in San Antonio!