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Trusted by the world’s top brands, Crunchtime's restaurant operations management software delivers operational excellence across locations.
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Blog

2023 Ops Summit Recap: An Overview of Customer Experience at Crunchtime

Crunchtime News and Culture

2023 Ops Summit Recap: An Overview of Customer Experience at Crunchtime

Nov 2, 2023 | 2 min read

A recap of Crunchtime Chief Customer Officer, Andy Bergen's, session from Ops Summit 2023, overviewing Crunchtime’s dedication to supporting our customers.

Introducing Tip Pooling from Crunchtime

Labor and Scheduling

Introducing Tip Pooling from Crunchtime

Oct 31, 2023 | 5 min read

Crunchtime’s new tip pooling solution makes it easy for restaurants to calculate and distribute tips. Learn how it works!

New Features for Inventory Management and Labor & Scheduling - Fall 2023

Food Costs and Inventory

New Features for Inventory Management and Labor & Scheduling - Fall 2023

Oct 31, 2023 | 6 min read

Learn about what’s new in Crunchtime’s latest release for Inventory Management and Labor & Scheduling (version 11).

[2023 Research] 3 Key Technology Benchmarks for Multi-Unit Restaurants

Data, Analytics, and Reporting

[2023 Research] 3 Key Technology Benchmarks for Multi-Unit Restaurants

Oct 26, 2023 | 3 min read

Learn how tech is (or, isn’t) used across critical ops functions, how many different systems are used, and where future investments are being prioritized.

[2023 Research] Operators Want New Employees Trained and Shift-Ready One Week Faster

Data, Analytics, and Reporting

[2023 Research] Operators Want New Employees Trained and Shift-Ready One Week Faster

Oct 24, 2023 | 3 min read

Revealed in new research, operators said it takes 19 days for new employees to become proficient, while they ideally want them up and running in 12 days.

[2023 Research] Improving Operations Execution Could Increase Sales Significantly

Data, Analytics, and Reporting

[2023 Research] Improving Operations Execution Could Increase Sales Significantly

Oct 12, 2023 | 2 min read

As revealed in new research, operators estimate that if stores could more consistently complete daily operational tasks sales could increase significantly.

5 Tips for Improving Performance in Underperforming Stores

Industry Trends and Perspectives

5 Tips for Improving Performance in Underperforming Stores

Oct 2, 2023 | 3 min read

Samantha Kessler, Senior Product Training Manager at Wesco, recently shared how their operations team helps their underperforming stores improve their outcomes. Here are five tips you can use to coach your underperforming stores and drive improvements that will leave your teams more confident and customers happy.

[2023 Research] Staffing Challenges are Broader than just Finding Labor

Data, Analytics, and Reporting

[2023 Research] Staffing Challenges are Broader than just Finding Labor

Sep 29, 2023 | 3 min read

New research reveals the growing complexity of scheduling labor and strategies for reducing labor costs in multi-unit restaurants in the next 12-18 months.

[2023 Research] Food Costs Eat Up 35% of Revenue on Average for Multi-Unit Restaurants

Food Costs and Inventory

[2023 Research] Food Costs Eat Up 35% of Revenue on Average for Multi-Unit Restaurants

Sep 28, 2023 | 2 min read

New research gives a clear benchmark for food costs in multi-unit restaurants and reveals operators' strategies for reducing them in the near term.

FSTEC Recap: How top operators are leveraging tech to overcome challenges and grow

Crunchtime News and Culture

FSTEC Recap: How top operators are leveraging tech to overcome challenges and grow

Sep 26, 2023 | 4 min read

A recap of Crunchtime’s Innovation Forum session at FSTEC. Learn how restaurant tech helps brands face industry challenges and drive growth.

[2023 Research] Restaurant Operators Plan on Growth—How Will They Get There?

Data, Analytics, and Reporting

[2023 Research] Restaurant Operators Plan on Growth—How Will They Get There?

Sep 22, 2023 | 4 min read

Newly released research reveals operators' big plans for investment, priorities to drive growth, and strategies for improvement in multi-unit restaurants.

20+ Crunchtime Customers Set to Share Best Practices at Ops Summit

Crunchtime News and Culture

20+ Crunchtime Customers Set to Share Best Practices at Ops Summit

Sep 14, 2023 | 2 min read

The list of confirmed customer speakers at the Ops Summit, Oct. 4-5, in San Antonio, has grown to 20+ industry experts.

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