Following the merger of QSR Automations and Crunchtime last year, we're excited to announce the new names for QSR Automations' products:
The new names are a great reflection of the value these offerings provide at the core of the restaurant operations management lifecycle—the full circle of what it takes to run a restaurant: tracking inventory, managing labor, orchestrating kitchen workflows, and ensuring tasks get done.
While the names are new, everything you rely on remains the same. Crunchtime Kitchen and Crunchtime Host deliver the same products, functionality, teams, and support you’ve come to expect from QSR Automations—now more clearly connected to the broader Crunchtime suite.
What sets Crunchtime Kitchen apart is its enterprise-grade intelligence—it doesn’t just display tickets, it optimizes kitchen workflows through dynamic load balancing and real-time routing. That means orders are automatically distributed based on station capacity, ensuring no one area becomes a bottleneck. The result? Faster ticket times, consistent quality, and a calmer kitchen.
Crunchtime Host puts guests in control. It creates a more transparent, less stressful dining experience thanks to accurate wait quotes, 2-way SMS text notifications, and integration with popular waitlist platforms like OpenTable and Google Reservations.
When paired with Crunchtime Kitchen, Crunchtime Host provides insight into kitchen status. This integration allows hosts to give guests accurate wait times based on kitchen capacity, not just table availability–ensuring what happens at the host stand aligns with what’s happening in the kitchen.
As restaurant organizations navigate fluctuating economic conditions, they are increasingly focused on driving efficiencies and managing costs. In addition to Crunchtime's other solutions, Crunchtime Kitchen and Crunchtime Host are specifically designed to provide operators with even more mechanisms to improve profitability through better order accuracy and delayed routing.
To learn more about Crunchtime Kitchen click here. To learn more about Crunchtime Host click here.
