The Shift: 5 Ways ‘QSR Guy’ Continually Invests in His 500+ Employees
Five ways a multi-unit QSR operator takes care of his employees, helping reduce turnover and drive restaurant growth and profitability.
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Articles about Industry Trends and Perspectives
The Shift That Shaped My Career as a Juice Bar Bike Messenger-Turned-CTO
A look into the first shift working as a juice bar bike messenger, the lessons learned, and how it catapulted career growth in the foodservice industry.
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The Shift We Were All Waiting For–And 3 Things It Reinforced
A glimpse into the first shift after the onset of the COVID pandemic, and how it deeply amplified the importance of in-person interactions with customers.
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The Shift Where Everything Went Wrong
My most memorable shift as a new manager where seemingly everything went wrong, and what it taught me about managing and motivating restaurant teams.
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The New Roles and Responsibilities of a Retail Operations Manager
The retail operations manager is responsible for keeping the business running across a multi-unit operation, from implementing new policies to increasing sales. Learn more about how the role is evolving in modern restaurant brands.
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