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Trusted by the world’s top brands, Crunchtime's restaurant operations management software delivers operational excellence across locations.
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Blog

Articles about Operational Excellence

What Happens When You Listen to Your Customers (and How to Do This Better)

Operational Excellence

What Happens When You Listen to Your Customers (and How to Do This Better)

May 31, 2023 | 3 min read

Learn how to more effectively listen to your customers, and the benefits can it bring, along with 8 steps to get started from Product Design methodology.

National Burger Day 2023: How to Serve Great Burgers in Every Store

Operational Excellence

National Burger Day 2023: How to Serve Great Burgers in Every Store

May 26, 2023 | 5 min read

Just in time for National Burger Day, we’ve compiled strategies to help multi-unit unit restaurants serve consistently great burgers in every store.

Delivering Great Guest Experiences: An Interview with Chipotle

Operational Excellence

Delivering Great Guest Experiences: An Interview with Chipotle

May 19, 2023 | 6 min read

Chipotle’s Senior Manager of Process Innovation, Brandon Blosser, discusses how technology enhances both customer and employee experiences across their stores.

How Culver’s Cuts Food Costs Across 900 Locations

Operational Excellence

How Culver’s Cuts Food Costs Across 900 Locations

May 9, 2023 | 6 min read

Insights from Deane Fischer, Franchise Business Consultant at Culver’s, on how the brand is keeping food and labor costs low while prioritizing training.

RLC 2023: 4 Takeaways from Top Restaurant Chains

Operational Excellence

RLC 2023: 4 Takeaways from Top Restaurant Chains

May 5, 2023 | 7 min read

Insights from operations experts on how restaurant brands can prepare and adapt to constant changes in the industry and how to come out ahead and on top.

Driving Ops Excellence: 5 Lessons from Burger King

Operational Excellence

Driving Ops Excellence: 5 Lessons from Burger King

May 1, 2023 | 7 min read

Burger King's Sr. Director of Ops. Training, John Zurovchak, discusses how new technology can be employed to enhance both customer and employee experiences

Ops Excellence in Action: Five Guys, Chipotle, Uno, & Miller’s Ale House

Operational Excellence

Ops Excellence in Action: Five Guys, Chipotle, Uno, & Miller’s Ale House

Apr 26, 2023 | 5 min read

Learn what operational excellence means and four examples how leading restaurant brands achieve it to gain a competitive advantage and grow successfully.

How 3 Top Restaurant Brands Are Helping the Environment

Operational Excellence

How 3 Top Restaurant Brands Are Helping the Environment

Apr 19, 2023 | 3 min read

In honor of Earth Day, we’re highlighting the efforts of 3 top brands leading the charge across the industry in a concerted effort to better our planet.

6 Operational Learnings from Burger King, Culver’s, and Chipotle

Operational Excellence

6 Operational Learnings from Burger King, Culver’s, and Chipotle

Apr 6, 2023 | 6 min read

We recapped the top six takeaways from our recent live panel discussion with Burger King, Culver’s, and Chipotle to learn how they achieve ops excellence.

Meet the Leaders Driving Ops Excellence at Burger King, Culver’s, and Chipotle

Operational Excellence

Meet the Leaders Driving Ops Excellence at Burger King, Culver’s, and Chipotle

Mar 21, 2023 | 3 min read

Ahead of our upcoming webinar, get to know our panel of leaders from Burger King, Culver’s, and Chipotle, and learn more about their industry experience.

7 Key Principles of Conducting a Food Safety Audit

Operational Excellence

7 Key Principles of Conducting a Food Safety Audit

Mar 14, 2023 | 4 min read

Learn the 7 key principles of conducting a food safety audit to prevent contamination and protect your brand. Prioritize food safety with HACCP guidelines.

The New Roles and Responsibilities of a Retail Operations Manager

Industry Trends and Perspectives

The New Roles and Responsibilities of a Retail Operations Manager

Feb 20, 2023 | 5 min read

The retail operations manager is responsible for keeping the business running across a multi-unit operation, from implementing new policies to increasing sales. Learn more about how the role is evolving in modern restaurant brands.

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