Tasks, Audits, Food Safety, SOPs How to Identify and Prevent Pencil Whipping in Restaurants Jan 16, 2024 | 5 min read Learn the root causes of pencil whipping in restaurant operations to prevent, identify, and correct pencil whipping. Read more
Tasks, Audits, Food Safety, SOPs What a Food Safety Auditor Looks for and How to Prepare for Them Nov 16, 2023 | 5 min read Learning more about what food safety auditors look for and what to do to prepare for your inspection will help ensure compliance with brand and government standards. Prioritizing food safety also ensures a top-notch experience for your customers, making it a win-win strategy. Read more
AI, Automation, Data, Analytics, and Reporting [2023 Research] Improving Operations Execution Could Increase Sales Significantly Oct 12, 2023 | 2 min read As revealed in new research, operators estimate that if stores could more consistently complete daily operational tasks sales could increase significantly. Read more
Industry Trends and Perspectives 5 Tips for Improving Performance in Underperforming Stores Oct 2, 2023 | 3 min read Samantha Kessler, Senior Product Training Manager at Wesco, recently shared how their operations team helps their underperforming stores improve their outcomes. Here are five tips you can use to coach your underperforming stores and drive improvements that will leave your teams more confident and customers happy. Read more
Operational Excellence How Leading Restaurants Use Checklists to Optimize Operations Sep 6, 2023 | 4 min read The digitization of checklists and broader operations work has made this tool more powerful than ever as a means to enforce compliance with operating procedures and improve performance system-wide. Read more
Operational Excellence The ROI of Ops Excellence: How Restaurants Can Measure the Value of Improved Team Execution in Every Location Aug 1, 2023 | 8 min read Learn about the ROI of operations execution and see the value of operations execution on your customer experiences and bottom line. Read more
Tasks, Audits, Food Safety, SOPs 3 Ways Domino’s Largest Franchisee Promotes Operational Consistency Jul 20, 2023 | 4 min read Learn how RPM Pizza (Domino's) uses tech to provide consistent, high-quality guest experiences to drive loyalty and ensure brand standards in every store. Read more
Operational Excellence 7 Key Principles of Conducting a Food Safety Audit Mar 14, 2023 | 4 min read Learn the 7 key principles of conducting a food safety audit to prevent contamination and protect your brand. Prioritize food safety with HACCP guidelines. Read more
Tasks, Audits, Food Safety, SOPs 11 Essential Checklists and Best Practices for Quick-Service Restaurants Mar 1, 2023 | 7 min read Restaurant management software can provide checklists that help multi-unit restaurants improve operations by ensuring that essential tasks always get done. Read more
Industry Trends and Perspectives The New Roles and Responsibilities of a Retail Operations Manager Feb 20, 2023 | 4 min read The retail operations manager is responsible for keeping the business running across a multi-unit operation, from implementing new policies to increasing sales. Learn more about how the role is evolving in modern restaurant brands. Read more
Tasks, Audits, Food Safety, SOPs How OpsX Enhances Customer and Employee Experiences in Every Store Jan 31, 2023 | 3 min read Learn 3 ways that leading restaurant brands can achieve top-notch operations execution to create consistent experiences for their customers and employees. Read more
Tasks, Audits, Food Safety, SOPs How Wingstop Partnered with Franchisees to Digitize Operations for 1,700 Locations Nov 14, 2022 | 3 min read Learn how Wingstop digitized its operations, brand standards, food safety processes, and more, to drive consistency across 1,700+ locations globally. Read more