Earlier this year, we shared the news that the next Ops Summit is moving to the Spring to avoid the busy Fall conference season. Now that registration is officially open, we’re excited to share more details. Whether you attended Ops Summit previously or are joining for the first time this year, we wanted to provide you with a closer look at what you can expect and answer some FAQs.
Ops Summit is Crunchtime’s renowned customer conference, open to Crunchtime customers across all product lines. It is a two-and-a-half-day event with opportunities to learn about product enhancements, discover best practices, participate in product roadmap development, and network with other customers, and we're thrilled to welcome QSR Automations customers to this must-attend event!
Ops Summit 2026 will take place March 16-18, 2026, from 7:30 AM - 5:00 PM CT, in Arlington, Texas, at Live! by Loews, a spectacular, recently renovated property in the heart of the Arlington entertainment district, just steps from the Dallas Cowboys’ AT&T Stadium and the Texas Rangers’ Globe Life Field.
There’s also a great lineup of bars and restaurants to explore and sports memorabilia galore. There’s so much to do, you might want to spend the weekend! The discounted hotel rate starts at $279 (plus taxes and fees) and can be booked now. The room block closes on February 22, 2026.
Monday, March 16, 2026, is an optional, pre-conference training day (more on that below).
No, Ops Summit is not being held in 2025. Previously taking place in the Fall, Ops Summit has moved to Spring 2026 to avoid the busy Fall conference season and to ensure registrants have plenty of time to budget and plan their attendance.
Ops Summit 2026 is for all Crunchtime customers across all product lines. Everyone in your organization who plays a role in helping you achieve operational excellence will find relevant content, including:
Customers can click here to register.
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Click here for the full agenda. Here are a few highlights:
Tickets include access to all sessions (including pre-conference training), events, and meals during event hours on both days. The first early bird rate to attend is $499 per person and will run through October 31, 2025. Customers who register by August 31, 2025, will receive a Summer Special rate of $449 (a $250 savings off the full price). The standard registration rate is $599 per person and will run through January 31, 2026. Starting February 1, 2026, the late registration rate will be $699 per person.
Here is a link to a sample approval request letter that you can customize and send to your manager. It includes a rundown of all of the key benefits of attending for you and your organization.
What is a pre-conference training session?
This optional, half-day training opportunity provides even more value from your Ops Summit registration fee and your trip to Arlington, TX. It consists of:
90-minute product training sessions led by Crunchtime experts on Monday, March 16, 2026, from 1:00 - 4:30 pm CT
Attendees will receive a digital badge for each course they complete. No additional fee, but advanced registration will be required.
Crunchtime customers, leaders, users, and advocates will learn and share:
Click here to visit our FAQ page or email us at opssummit@crunchtime.com.
We can’t wait to be surrounded by customers, leaders, users, and advocates from the Crunchtime community. Hope to see you there!
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